By Amy Schlubach
Social Media is making it easier for organizations to communicate with their customers. Besides Facebook, Twitter is also a useful site for companies to use. Companies and customers can chat back and forth using TweetChat. Twitter’s definition: “TweetChat helps put your blinders on to the Twitter-sphere while you monitor and chat about one topic.”
For no cost, a person, or an organization can search any type of topic, using a hashtag (#), and can join the streaming chat. For companies, it is a great way to meet others in the industry, or to just share information with interested people.
So, using my own Twitter account I checked out the #unemployment conversation. Most of the conversation consisted of people complaining about not having a job, facts about unemployment rising, and some of the tweets were just confusing or off topic.
To try to help out the unemployed, I recommended Crossroads Consulting’s great services. It wasn’t easy to chat “back and forth” because the tweets were coming in so fast and with the broad topic the tweets were all quite different, but I hope my post could help someone looking for a job.
I think TweetChat is a great way to get the word out about any type of topic. It’s a great way for companies to learn about their industry, and they can chime in the conversation at any time. It is also good for just the average person to talk to a whole community about a specific topic of interest.